Effective Date: April 1, 2025
Alto Leather
Website: https://altoleather.com
1. What Personal Information We Collect
When you place an order on our website, we collect the following information to process and fulfill your purchase:
• Name
• Email address
• Phone number
• Shipping and billing address
• Order details (product, quantity, etc.)
We do not collect or store credit card information on our servers. If online payment is enabled, it will be processed securely via a third-party payment gateway.
2. How We Use Your Information
We use your personal information for the following purposes:
• To process and ship your order
• To communicate with you about your order or delivery
• To respond to your inquiries
• To comply with legal and tax obligations
If you subscribe to our newsletter, we will use your email address to send updates and offers. You can unsubscribe at any time via the link in our emails.
3. Sharing of Information
We do not sell or rent your personal information.
We only share your information with trusted third parties to complete your order, such as:
• Shipping carriers (e.g., Aramex) to deliver your package
• Email providers for order notifications and support
These third parties are only given the data necessary to perform their service and are required to handle it securely.
4. Data Retention
We keep your order data as long as needed to comply with legal, accounting, or tax requirements.
You can contact us to:
• Request a copy of your personal data
• Request that we delete your personal data (where legally allowed)
5. Cookies
Our website uses cookies to improve functionality and user experience.
These cookies may:
• Remember items in your shopping cart
• Help us analyze traffic and improve site performance
• Remember your preferences for future visits
You can disable cookies in your browser settings, but some features of the website may not work correctly.
6. Your Rights
You have the right to:
• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time (if applicable)
To make a request, email us at: info@altoleather.com